Akixi can improve the efficiency and consistency of your company’s communications strategy, with flexible and scalable call and contact analytics solutions for every size of business. Increase workforce productivity with a portfolio of service levels and bolt-on options, from basic logging of historic calls to complete contact centre agent analytics.
The Akixi mobile app is available on Android and iOS devices, giving Akixi 1000 Supervisors the ability to view wallboards and Akixi 2000 and 3000 Supervisors the additional functionality to monitor and control agents on the go.
Presence information is displayed via the Akixi web-based portal, allowing users to see colleagues’ extension status as well as view their own historic call data.
Akixi is partnered with Dubber to provide customers with a call recording plug-in that provides an intelligent cloud call recording solution. Available on all Akixi service levels, it provides cradle-to-grave call recording retrieval, instant call recording availability and an enhanced search interface.
Does your business require real-time call logging and reporting?
If you need any further information, simply submit your details below and a member of our team will call you back. Alternatively you can arrange a demo with one of our team.
Get all the latest Akixi news and product updates direct to your inbox by joining our mailing list. *
*By providing your email address you agree to receive email updates from Akixi. You can unsubscribe at any time. You can read more about our Privacy Policy and Terms of Service here.
Our mission is to provide market-leading real-time call and contact analytics, enabling companies globally to make insight-driven decisions while delivering outstanding customer service.
©2021 Akixi Limited. All rights reserved.
