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book a free Akixi online demo

Complete the form below and we will get back to you to arrange a convenient date and time.

in the meantime, check out the service levels below:

akixi blue squares
Akixi Lite
  • Historic call logging and reporting
  • Cradle-to-grave call visibility
  • Trend analysis by timeframe
  • Scheduled reporting by email
Akixi 1000
  • Akixi Lite features
  • Wallboard
  • Real-time call reporting and analytics
  • Abandoned call recovery
  • List, chart and BLF views
  • Historic call logging and reporting
Akixi 2000
  • Akixi Lite and Akixi 1000 features
  • Wallboard
  • Real-time call reporting and analytics
  • Agent activity reporting and control
  • Group and extension reporting
  • Account/disposition codes
Akixi Block
Akixi 3000
  • Akixi Lite, 1000 and 2000 features
  • Wallboard
  • Real-time reporting
  • Omnichannel analytics
  • Omnichannel agent statistics
  • Omnichannel panel
akixi blue squares
Akixi Lite
  • Historic call logging and reporting
  • Cradle-to-grave call visibility
  • Trend analysis by timeframe
  • Scheduled reporting by email
  • Report API
  • Dashboard view
  • Mobile app
Akixi 1000
  • All Akixi Lite features, plus...
  • Wallboard
  • Real-time call reporting and analytics
  • Abandoned call recovery​
  • Alarms for key performance metrics​
  • Financial statistics
  • Call control
  • List, chart and BLF views
Akixi 2000
  • All Akixi 1000 features, plus...
  • Analysis by hunt group
  • Agent reporting and control
  • Account / disposition codes
  • Abandoned call recovery
  • Monitor extension activity
  • Call control
  • List, chart and BLF views
  • Alarms for key performance metrics
  • Wallboard
  • Financial statistics
  • Analysis by Hunt Group
  • Agent reporting and control
  • Account/disposition code statistics
  • Report API
  • Dashboard view
Akixi Block
Akixi 3000
  • All Akixi 2000 features, plus...
  • Omnichannel contact analytics
  • Omnichannel agent analytics
  • Omnichannel Panel application
  • Dashboard view

MOBILE APP

The Akixi mobile app is available on Android and iOS devices, giving Akixi 1000 Supervisors the ability to view wallboards and Akixi 2000 and 3000 Supervisors the additional functionality to monitor and control agents on the go.

PRESENCE

Presence information is displayed via the Akixi web-based portal, allowing users to see colleagues’ extension status as well as view their own historic call data.

CALL RECORDING PLUG-IN

Akixi is partnered with Dubber to provide customers with a call recording plug-in that provides an intelligent cloud call recording solution. Available on all Akixi service levels, it provides cradle-to-grave call recording retrieval, instant call recording availability and an enhanced search interface.