If you’re an Akixi 1000, 2000, or 3000 user, you have the
A common misconception is that group reporting and analysis is only available
Using the Agent List report, you can track exactly how long home-workers
Supervisors have the option to customise reports further by renaming fields across
There will be occasions where you only want to report on internal
Including dials on wallboard reports is a great way to monitor contact
Akixi reporting users can benefit from the built-in call control and agent
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