Unreturned Calls Metric
The Unreturned Calls metric is available as a statistic which can be
The Unreturned Calls metric is available as a statistic which can be
The contact items by ½ hour + day report is available on
The Hunt Group List report is available to Akixi 2000 and 3000
The Omnichannel Panel is Akixi’s Windows desktop application that allows Agents to
Supervisors have the ability to report on all the calls ended on-hold
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