Akixi Omnichannel Panel
The Omnichannel Panel is Akixi’s Windows desktop application that allows Agents to
The Omnichannel Panel is Akixi’s Windows desktop application that allows Agents to
Supervisors have the ability to report on all the calls ended on-hold
With the mobile app, supervisors can use the unreturned lost calls/contacts report
With the app, supervisors can monitor the status of agents, viewing at
In this guide covering wildcard filtering, we will be looking at using
Wildcard Excluding In this guide we will look at using wildcard exclusions
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