Gamma’s UK market – leading* hosted telephony solution, Horizon, provides an extensive range of fixed and mobile telephony capabilities via a web portal. As another hosted service, Akixi has been in partnership with Gamma since 2013 to provide their accredited reseller channel with its advanced hosted call management and call reporting service.
Akixi’s Managing Director, Bart Delgado shares his thoughts on Akixi’s successful partnership with Gamma. Bart comments “Gamma has become very successful at selling their Horizon hosted telephony solution and are now the leading BroadSoft Hosted partner in the UK with an extensive network of over 920 Channel Partners. We provide Horizon resellers an additional service offering giving channel partners the ability to optimise their Horizon hosted telephony service to meet business requirements. ”
Alan Mackie, Product Director at Gamma says “By combining Akixi with Horizon customers are able to optimise their Horizon Hosted IP Telephony service using in-depth management reporting and wallboard integration. At the same time it gives our Horizon channel partners a fantastic opportunity to generate valuable additional recurring revenue and build stickier customer relationships. Our partnership with Akixi over the past three years has gone from strength to strength and we look forward to continuing our relationship with them moving forward.”
Since partnering with Gamma, Akixi currently has 535 Akixi Horizon sites across 174 Akixi Horizon resellers with an impressive average number of 28 seats per end user. Currently there are over 13,400 live extensions across Akixi Horizon reseller sites, with the largest site having over 2000 extensions on it.
Focus Group is one of many successful Akixi and Horizon resellers. Ralph Gilbert, the Managing Director of Focus Group says “As a channel partner of Gamma we were looking for an efficient call reporting and call management solution to provide to our customers. Gamma suggested we approach Akixi. Akixi’s solution has provided our customers with a complete call centre tool that has allowed them to successfully manage their employees, campaigns and resources. We continue to receive exceptional sales training, sales and technical support from the Akixi team and we hope to continue this thriving relationship.”
Bart looks forward to what the future will hold for Akixi and Horizon saying “The outcome of this partnership has been marvellous. Every month we get an influx of Horizon resellers who successfully come on board with Akixi, our Akixi Horizon reseller base continues to grow. We look forward to continuing this partnership and to promote Akixi for Horizon for Gamma’s customer base.”
*Sub 500 users
Established in 2008, Akixi offers advanced hosted call management and call centre reporting services. We provide easy and cost effective services to both PBX and VoIP providers. We currently have customers in Europe, USA, South Africa and Mexico and have over 2000 active sites globally. We have over 200 sets of historical and real time call statistics, dials, alarms, charts and desktop wallboards. Our service is compatible with BroadSoft, Siemens and Panasonic platforms. Our service is available to users anywhere across multiple sites and is highly scalable from 2 to over 10,000 users. Book your free Akixi demonstration today.