With a team spanning Operations, Sales, Product and Marketing, Software Development, Technical Support and Finance, our people are our greatest asset. Each person is an expert in their field and is genuinely customer focused and committed to delivering the best service possible at every stage of the customer journey.

Whilst striving for success, we offer a relaxed and inclusive environment making Akixi an enjoyable place to work.

Meet a few of our customer-facing team members below.

Bart Delgado

Managing Director

Bart is the Managing Director and one of the co-founders of Akixi Limited. With over 30 years’ experience in the call centre and business telecoms sector, Bart has a wealth of knowledge and an evident passion for the industry.

Martin Waters

Technical Director

Martin is one of Akixi’s co-founders and an experienced executive technical leader with over 25 years working within the telecoms industry. Martin is responsible for all aspects of Akixi’s technical division including the development of Akixi’s call analytics software and technical support services.

Alison Clement

Finance and Operations Director

Alison is responsible for all Akixi’s operational, financial and HR matters. As a Chartered Accountant with over 30 years’ experience, Alison is experienced in guiding SMEs through periods of rapid growth and business acquisitions.

Colin Gill

Head of Product and Solutions

With over 25 years in the telecoms industry, Colin is responsible for facilitating the introduction of new Akixi features and driving the product roadmap. He has a key role in interpreting customers’ needs and translating these into innovative product features and enhancements. 

Hilary King

Head of Marketing

Hilary joined Akixi in 2017 and has over 18 years’ experience in the IT/telecoms sector. She is responsible for the development and delivery of Akixi’s fully integrated corporate and channel marketing strategy including digital marketing, PR, campaigns, events and brand management. 

Paul Holden

Head of Sales

Paul has over 30 years’ experience in the IT/telecoms industry working for international service providers, IT resellers, and more recently global UCaaS, CCaaS and CRM cloud SaaS vendors. Paul is passionate about growth and is focused on opening new markets and channels, and driving new customer acquisition.

Brandon Hagood

US Business Development

Brandon is Akixi’s Business Development lead for the US and Canada. With over 18 years’ experience in the IT/telecom industry, Brandon has an acute understanding of the needs of unified communications and call centre service providers and their customers.  

Simon Hughes

Business Development Manager

With 18 years of telecoms sales experience, Simon is knowledgeable in all aspects of call management analytics, demonstrating how they provide a tangible ROI for his channel partners wishing to provide a customer-focused solution.

Oliver Newby

Business Development Manager

Having previously worked for a telecoms reseller, Oliver understands first-hand the day-to-day challenges faced by his partners and customers. He is passionate about providing the support they require to deliver cost-effective solutions to a variety of business sectors.

Steve Layton

Business Development Manager

Steve’s experience in the telecoms sector spans supply, support, delivery and business development. As an Akixi BDM, Steve is focused on understanding his customers’ business challenges and supporting them with solutions which enable them to make cost and operational efficiencies.

why work with akixi

If customer contact plays a key role in your business, Akixi can give you a truly transformative edge. Our cloud-based call and contact analytics services lead the industry in both innovation and value. Offering an unprecedented insight into how your contact processes are working, Akixi brings a scalable and flexible hosted service to over 4,000 customer sites globally, through a network of 400+ channel partners.

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