Be available for your customers when they want you.
• Have the right number of people
• In the right place
• At the right time
Get a second chance to make a positive impression.
• Access call-back opportunities
• Visibility of missed calls in real time
• Prioritise urgent conversations
Get insights into performance levels and productivity.
• Optimise your existing resources
• Track employee activity in the office, home, or hybrid world
• Identify meaningful trends and patterns
Whether it’s the start of a sales conversation, or the chance to generate customer loyalty through great service, every interaction is a potential opportunity for your business.
At Akixi we understand this, and that’s why we provide a simple solution to help you manage, monitor, and optimise every customer engagement.
Get the real-time actionable insights you need to build a smarter business, add value to every interaction, and unlock long-lasting growth.
Don’t be out-shone by your competitors. Akixi Insights makes it easy to capture every engagement, bring value to your customers, and ultimately differentiate your business.