Be available for your customers when they want you.
• Have the right number of people
• In the right place
• At the right time
Get a second chance to make a positive impression.
• Access call-back opportunities
• Visibility of missed calls in real time
• Prioritise urgent conversations
Get insights into performance levels and productivity.
• Optimise your existing resources
• Track employee activity in the office, home, or hybrid world
• Identify meaningful trends and patterns
Whether it’s the start of a sales conversation, or the chance to generate customer loyalty through great service, every interaction is a potential opportunity for your business.
At Akixi we understand this, and that’s why we provide a simple solution to help you manage, monitor, and optimise every customer engagement.
Get the real-time actionable insights you need to build a smarter business, add value to every interaction, and unlock long-lasting growth.
Don’t be out-shone by your competitors. Akixi Insights makes it easy to capture every engagement, bring value to your customers, and ultimately differentiate your business.
Akixi work with leading service providers to offer cloud-based, real-time call reporting and business insights software to small and medium sized businesses across the world.
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