frequently asked questions

We have logged the most frequently asked questions here.

However, if you can’t find the answer you’re looking for below, do get in touch and our team will be happy to assist.

If you’re an Akixi channel partner, you can find out more by visiting the Knowledge Base on our Support portal.
Great that you want to get started! If you are a service provider, simply click here. If you are an end user, you can find your nearest Services provider here.

Our solutions are compatible with some of the world’s most robust hosted telephony platforms, giving you a world-class award-winning solution to optimize your business communications strategy.

To find out about on-premise/PBX integrations.

You can also contact us at

We are pleased that you want to take the next step, you can get in touch with a partner near you by simply clicking this link.

No, you don’t. Since Akixi is a cloud-based software service, no peripheral hardware or software is required. You simply log in from your web browser or the Akixi mobile app (if applicable) and we will ensure you are always up to date with your Akixi reports on the latest software version.

If you are a service provider, and you share our values and focus, then simply click this link and complete the information. We will be in touch to explore how we might work together.

Our website is not the place for support enquiries, if you follow this link you will be taken to our Support Portal where you can obtain the support that you need.