Reporting to the Head of Product and Solutions, the Senior Product Engineer will play a key role throughout the product delivery lifecycle, helping to shape and deliver the Akixi product.
As the Senior Product Engineer and an Akixi product expert you will be the main technical liaison for new channel partners, assisting them with complex technical requirements to onboard successfully.
You will also assist our Business Development team and channel partners in delivering complex and bespoke solutions to end user organisations, then bringing any insight gained back into the team, working with the Head of Product to build product concepts and scopes.
You will be responsible for planning and managing several partner related product improvement programmes, such beta testing and focus groups, where you will be able to leverage the relationships gained through your liaison with our partners.
This role will suit someone who has a proven technical problem-solving background within a B2B environment. You will be passionate about developing a strong product knowledge and enjoy working in a technical environment. You will have the ability to quickly grasp and understand technical concepts, alongside demonstrable experience in communicating technical information effectively to a range of audiences.
With excellent interpersonal skills and a confident nature, you will be able to effectively communicate at all levels, developing strong relationships with colleagues, partners, and customers. You will have the ability to handle multiple projects simultaneously, prioritising workloads to meet competing deadlines.
If you enjoy working as part of a team and taking the initiative, this is an exciting opportunity to join a dynamic team in this new role, working for a successful and growing company.
Product development and support