AKIXI ONE

Keeping your hybrid workforce informed, motivated, and connected

EMPOWER YOUR HYBRID TEAM

Akixi ONE is the ultimate way to empower the hybrid workforce. Aimed at the modern workforce, Akixi ONE enables team members to self-manage, motivate, and transform their daily workflow – giving them the power to view colleague status, identify schedule enhancement opportunities, and unlock new levels of productivity.

Having access to the right metrics makes productivity and efficiency easier. The more insightful data we have, the more motivated, inspired, and guided we are in our everyday operations. In a hybrid environment, it’s not just supervisors and business leaders who need access to intuitive information – but the whole team.

AKIXI ONE: BENEFITS FOR HYBRID WORKERS

DOWNLOAD THE AKIXI ONE INFOSHEET

The infosheet brings you an Akixi ONE solution summary in PDF format, including lists of features and benefits. Download it from our website today.

Akixi ONE Dashboard
  • Active calls/contacts
  • Agent report
  • ACD/DND activity log
  • Dashboard
  • Extension report
  • External URL report
  • Historic contacts report
  • Hunt group report
  • Unreturned lost calls
  • Wallboard

A BETTER EXPERIENCE FOR EVERY WORKFORCE

Suitable for all kinds of hybrid teams, Akixi ONE includes access to up to ten of our most popular real-time reports* and every report allows up to six metrics.

Plus, as many as six reports can be combined into a comprehensive dashboard view.

Users can also benefit from the built-in call control and agent control functions to make calls directly from the reporting toolbar,  change their agent state and sign in/out of queues.

*Features and reports available depend on the Akixi license level for the user’s site.

TRACK, UNDERSTAND AND TRANSFORM WORKFLOW

With the ability to instantly see individual performance and real-time activity of the wider team, today’s hybrid workers can discover the inspiration and guidance they need to achieve their goals every day. Akixi ONE expands the benefits of informational insights to the entire team.

We believe that a unified workforce is a better one. That’s why we’re delivering Akixi reports previously only available to Akixi Supervisors, to every team member who wants to track their output. Users can customise their dashboards to suit their needs and discover the magic of real-time data for providing a unified view of activity and keeping everyone connected.

Want to further transform your hybrid team? Discover Akixi’s complete range of call management solutions.

Hybrid Worker

need advice on Akixi ONE? request a call back

If you need any further information about Akixi ONE, simply submit your details below and we will call you back. Alternatively you can arrange a demo with one of our team.