WALLBOARD SOFTWARE BY AKIXI
WALLBOARD SOLUTIONS FROM AKIXI
The team here at Akixi is proud to supply a vast range of businesses with comprehensive call and contact analytics services, and our wallboard software is perhaps one of the key services helping our customers to excel.
REAL TIME, CUSTOMISABLE CALL ANALYTICS DASHBOARD
By equipping your business with a customisable Akixi wallboard, your company benefits from a highly visual real-time overview of your team’s performance against business KPIs, putting you in a much stronger position for achieving both short-term and long-term goals.
DO YOU WANT TO BENEFIT FROM REAL-TIME REPORTING?
Real-time call and contact analytics are available with our Akixi 1000, 2000 and 3000 service levels.
Wallboard Software That Improves Your Team's Performance
Akixi wallboard software (available with Akixi 1000, 2000 and 3000) can be configured to show the precise metrics you need. They are available on any internet-enabled device via a browser or the Akixi mobile app.
When displayed on large screens, our call centre wallboard solutions help to motivate teams by allowing employees to respond immediately to real-time events, subsequently guaranteeing that your workforce have clear priorities to work on and remain focused.
Optimise your workforce
Displaying call and contact data via wallboard software helps to motivate your teams and allows you to optimise your resources. With the metrics and tiles being fully customisable, your Akixi wallboards will only display data that is most relevant to your business, allowing you to maintain focus and measure your team’s performance against your business KPIs.
In addition to this, our wallboard software updates automatically to ensure that real-time data is displayed. This functionality helps your team remain committed to achieving the targets that are set for them.
Deliver an outstanding customer experience
Having wallboard software in place can also result in a better experience for your customers. The bottom line is a that a more responsive workforce undoubtedly leads to a happier customer base.
Furthermore, each statistic on your wallboard can have its own individually configured alarm, in order to alert staff of SLA breaches. This way, any breaches can be quickly addressed to avoid the possibility of customer complaints.
Akixi offer more than just wallboards. Find out about our full range of our call management solutions.
need advice on Akixi Wallboard? request a call back
For more information on how the dedicated team at Akixi can help take your business to the next level, request a call back by submitting the simple form below. Alternatively you can arrange a demo with one of our team.
