Akixi Lite

akixi_icon_lite_page_icon1Akixi Lite

Product Description

A basic call logging service that includes historical call reporting. Akixi Lite offers scheduled reports, cradle to grave call reporting and trend analysis by multiple intervals such as half an hour, per day, per week or per month.


Akixi Lite РReport Styles

Notes
* It is possible to use the Historical Call List report in Akixi Presence but it is automatically filtered by the user’s assigned extension device.

Akixi Lite – Report Features

Akixi Product Levels Lite Presence 1000 2000
Historical Reporting tick tick tick tick
Scheduling tick cross tick tick
Cradle To Grave Reporting tick cross tick tick
Abandoned Call Recovery tick cross tick tick
Real Time Reporting cross tick tick tick
BLF View cross tick tick tick
Call Control cross tick tick tick
Alarms cross tick tick tick
1000 Wallboard cross cross tick tick
* ACD Statistics cross cross cross tick
DND Statistics cross cross cross tick
* Not Available Codes cross cross cross tick
Hunt Group cross cross cross tick
*ACD Group Analytics cross cross cross tick
2000 Wallboard cross cross cross tick
Notes
* ACD call statistics require ACD agent subscriptions.

 

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