Akixi 1000

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Akixi 1000

Product Description

Akixi 1000 call tracking software will help you manage your call management operations telephone resources and usage with enhanced simplicity and cost-effectiveness. This advanced solution provides access to both historical and real-time call tracking metrics, alongside while comprehensive reporting functionality allows you to scrutinize and analyze your customers, supplier contacts and staff. Akixi 1000 call tracking software allows you to monitor extension activity, campaign management, the status of your colleagues, and recover abandoned calls. Our desktop wallboard is available in this product level..


Akixi 1000 – Report Styles

Notes
* It is possible to use the Historical Call List report in Akixi Presence but it is automatically filtered by the user’s assigned extension device.

Akixi 1000 – Report Features

Akixi Product Levels Lite Presence 1000 2000
Historical Reporting tick tick tick tick
Scheduling tick cross tick tick
Cradle To Grave Reporting tick cross tick tick
Call Recording Plug-In tick tick tick tick
Abandoned Call Recovery tick cross tick tick
Real Time Reporting cross tick tick tick
Presence BLF View cross tick tick tick
Call Control cross tick tick tick
Alarms cross tick tick tick
Charting cross cross tick tick
1000 Wallboard cross cross tick tick
* ACD Statistics cross cross cross tick
DND Statistics cross cross cross tick
* Not Available Codes cross cross cross tick
Hunt Group Monitoring cross cross cross tick
*ACD Group Analytics cross cross cross tick
2000 Wallboard cross cross cross tick
Notes
* ACD call statistics require ACD agent subscriptions.

Key call tracking metrics can be highly beneficial, helping you make strategic and informed decisions. For example, the data collected by a quality call tracking software system such as Akixi 1000 makes it much easier to monitor and quantify the success of your sales teams, customer support teams, and marketing campaigns.

You can build a clear and accurate picture of how your operations are performing, monitoring key metrics like call volumes, when and where the calls come from, call waiting times, call length and more.

Best of all, because Akixi’s call tracking software is cloud based, our service is quick and easy to deploy, with no need for expensive hardware purchases. Our call tracking software maximises the value and efficiency of your existing setup.

Enhance your contact strategy and simplify call tracking and reporting with Akixi. Explore our full range of products and services on this site, or contact a member of the Akixi team for more information.

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