Products

Akixi Lite

A basic call logging service that includes historical call reporting. Akixi Lite offers scheduled reports, cradle to grave call reporting and trend analysis by multiple intervals such as half an hour, per day, per week or per month.
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Akixi 1000

A business dashboard that helps you manage your telephony resources and usage cost effectively. Akixi 1000 provides comprehensive real time call analytics which allow you to scrutinise and analyse your customers, supplier contacts and staff historically in real time. Desktop Wallboard Included.
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Akixi 2000

Delivers the complete contact centre tool allowing you to successfully manage your staff, campaigns and resources effectively. Akixi 2000 is the perfect tool to help deliver outstanding customer service.      ACD Agents Included.         Desktop Wallboard Included. 

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Desktop Wallboard

Displays real time call statistics in large individual tiles where each statistic can have a specifically configured alarm. The desktop wallboard shows business related activities that help to motivate your team and can be customised to suit your company’s specific needs.
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Akixi Presence

Akixi Presence provides selected report styles and features including Extension BLF, ACD Agent BLF and Historical Call List. This is the perfect tool for Akixi Presence Users to see status of their colleagues and have access to their own Historical Call List.
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Call Recording Plug-In

Akixi has partnered with Dubber to provide our customers with a “Call Recording Plug-In” that provides an intelligent cloud call recording solution. It is available on all Akixi product levels and provides cradle to grave call recording retrieval, instant call recording availability and an enhanced search interface.
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